Brush up on your listening skills with these phrases to help others feel heard. We talked to experts on the best active listening phrases and body language to use to show people you are really ...

There’s a cute story of the worker returning to his desk, trembling, after his annual review with his boss. “What’s wrong?” asked his co-worker. “Boss said I have two problems, and I need to work on ...

Few people are naturally gifted with the ability to be an active listener, but it's a skill that can make or break a leader. In fact, most people are not quite sure what active listening is, and ...

Dale Carnegie's How to Win Friends & Influence People has sold tens of millions of copies since its first publication in 1936, but it seems modern executives have either learnt very little or ...

Stress mastery is an important skill for everyone, regardless of their career or industry. For financial advisors, stress mastery can help you perform better under pressure and better deal with ...