Are you hearing or listening? Do you have functioning ears? How effective is your hearing? Do you possess the skills to improve your hearing? These questions are intriguing, and it’s sometimes ...

People are routinely advised to be their authentic selves and show their vulnerability. They are told they are in a safe space and there will not be retribution for speaking up. When they finally get ...

Are you an active listener at work? Listening actively means you’re not just hearing what the person is saying, but also tuning in to their thoughts and feelings. Nodding along and repeating back your ...

Your partner is telling you about their stressful day while you’re mentally planning dinner, checking your phone, and wondering if you remembered to pay the electric bill. You’re hearing the words, ...

We all understand the importance of listening. But, there’s a big difference between hearing someone and actively listening to what they’re saying. We have all been in conversations where the other ...

Communication skills are among the most important and needed in every job, regardless of the level of the position. Most people concentrate on speaking and writing but give very little emphasis to the ...

Workers who possess exemplary listening skills are valuable members of the workplace. Effective listening skills support customer service initiatives, benefit workplace relationships and prevent ...

How to make other people feel heard and understood. When was the last time you practiced your active listening skills? HBR contributing editor Amy Gallo says it is a skill you need to practice. In ...