Happy New Year to all! My last column focused on preparing a career-life agenda for 2010 and taking the time to reflect on your 2009 achievements in order to hit the street running in the new decade.

Highly productive employees know their strengths and weaknesses. It is the employer's responsibility to effectively communicate job competencies to employees in order to praise them for strengths and ...

Communication Intelligence, or CQ, moves communication away from being a vague soft skill to becoming a specific performance currency that can be learned, applied, and measured. Communication impacts ...

What sets apart extraordinary leaders from lackluster ones? What do the most respected leaders have in common? Research shows that leaders spend more than 75 percent of their time communicating, and ...

The ability to effectively communicate, and avoid miscommunications, is a key competency for leadership. We know from recent research and studies that productive communications can positively impact ...

Improving Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores is a top priority within the hospital sector, and to make meaningful improvements, provider-patient ...

An important part of the interactions between you and your spouse is the way in which you communicate thoughts, ideas, and feelings primarily through verbal communication. Your ability to verbally ...

The Joint Commission has updated its monograph, Advancing Effective Communication, Cultural Competence and Patient- and Family-Centered Care With The Joint Commission. The monograph was developed to ...

Language barriers in eye care clinics affect patient compliance, error rates, and satisfaction, with 1 in 15 people in the US having limited English proficiency ...