Dave S. Faupel argues corporate communication fails without focus. Advocating for data-driven insights and AI tools, he ...

Executive coach Melody Wilding says careers rise or stall on how people communicate, not just what they deliver. Her advice ...

You have to take action to make customer feedback meaningful, and it starts with closed-loop follow-up. As practitioners, we are getting much better at making customer feedback operational. But as we ...

A few myths about DevOps feedback loops are altering how the industry understands them. Let’s have a go at debunking some of them. When it comes to DevOps, communication is everything. While its ...