Suggested Citation: "Chapter 5 - Bus Operator Hiring Processes." National Academies of Sciences, Engineering, and Medicine. 2023. Bus Operator Workforce Management ...

A METRO bus customer was allegedly stabbed by a bus operator during an altercation, according to METRO authorities. The customer made physical contact with the operator when they got onto the bus, ...

HARRIS COUNTY, Texas (KTRK) -- A METRO bus operator was detained after allegedly stabbing a rider on board on Sunday night, according to officials. Officials with METRO said the incident happened at ...

Transit systems across the U.S. are experiencing a severe shortage of bus operators, including Miami-Dade County. The county is losing 18 drivers each month. Some bus operators are retiring, others ...

ChatSpark has launched AI Operator, a new agentic operations layer that enables customer service teams to manage, optimize, and automate customer support operations through natural language ...

WASHINGTON — A Washington Metropolitan Area Transit Authority policy set to take effect Sunday is drawing criticism from the union representing Metro bus operators, which says the measure could put ...

University City District’s West Philadelphia Skills Initiative (WPSI) has launched a professional development program to train Philadelphia residents for quality-wage, union careers with SEPTA. SEPTA ...

Suggested Citation: "Chapter 8 - Bus Operator Retention and Motivation." National Academies of Sciences, Engineering, and Medicine. 2023. Bus Operator Workforce Management: Practitioner's Guide.