Workers spend almost four hours per day on average communicating through email, instant messaging, and video or phone calls, according to a 2023 survey from Zoom. Alison Wood Brooks, author of Talk: ...

Not every conversation is collaborative. Some people don’t want to negotiate—they want to dominate. In these cases, emotional appeals and problem‑solving frameworks often fail. For years, many people ...

Nearly every day you have to have hard conversations at work. Maybe it’s pushing back on your manager’s unrealistic deadline. Perhaps it’s confronting a colleague who consistently interrupts you in ...

Have you ever worked in a place where everyone knows exactly what's draining their energy and hampering performance, but no one feels safe enough to talk about it openly? These unspoken challenges—the ...

Awkward conversations are not just valuable—they're often essential for achieving important goals. Often, there is no way to have a particular conversation without it being awkward! Examples: Talking ...

Slack is fundamentally reshaping how artificial intelligence agents access and use enterprise data, launching new platform capabilities that allow developers to tap directly into the rich ...