Traditional SoD was built for a world that no longer exists. The new SoD must be dynamic, identity-anchored, machine-aware ...

Human-machine understanding (HMU) represents the next frontier in human-centric technology. By integrating insights from human behavioural data, cognitive science and psychology with artificial ...

While generative AI brought creativity to machines, agentic AI is bringing initiative. Most organizations still treat AI as automation or support tools, framing it as something “we use,” rather than ...

In today's percolating narrative of cognitive collaboration, HI—Human Intelligence—emerges as an interesting perspective that isn't based on the wonder of technology, but rooted in our elemental human ...

Balancing AI and humanity. The future of customer experience lies in blending AI’s efficiency with human insights to create authentic, emotionally engaging interactions. Emotional intelligence in CX.

The way human users perceive their interactions with AI systems is, in part, influenced by deliberate choices made by the designers. From depictions of Alan Turing’s early computational machines to ...

Many of America’s top military commanders predict that mastering teaming between humans and increasingly capable AI algorithms and autonomous machines will provide an essential advantage to the ...