Anand Subramaniam is SVP Global Marketing for eGain Corp. eGain’s solution automates digital-first customer engagement for global brands. Working as a contact center agent was never for mere mortals.

We all come from different communities, but we are rooted in lived experiences, said Professor Bryan McKinley Jones Brayboy to a crowd of students in the Canon Leadership Program: Scholar Series at ...

Grand Entry at the Black Hills Powwow in Rapid City, S.D. As I sit at my grandmother’s oval-shaped wooden table, I feel a warm summer breeze through the open window. I ask her again how to pronounce ...

Zero-knowledge proofs are cryptographic methods in which an approver convinces a verifier that a statement is true yet ...

Indigenous knowledge systems are bodies of knowledge that were developed and used by local communities for centuries. They shape how people understand their environment, solve problems, and live ...

"Look, Daddy! I drew your work!" I looked down to see a picture that warmed my heart both as a father and as the developer of the Unified Theory. At the age of four, my daughter Sydney was presenting ...