Forbes contributors publish independent expert analyses and insights. Mark Settle is a seven time CIO and the author of two books on IT management. Perhaps Sam Altman is right. Perhaps agentic AI ...

Management consulting firm McKinsey argues, “Effective performance management systems [are] designed to help people get better in their work, and they offer clarity in career development and ...

Satya Nadella made a distinction between "knowledge workers" and "knowledge work" in a recent interview. The Microsoft CEO said the definition of cognitive labor will evolve as AI grows more powerful.

In 2004, in a column for The Detroit News, we wrote: “The public, media and policy makers in our state continue to focus too much on saving an inevitably shrinking number of factory jobs and too ...

There's no question that artificial intelligence (AI) is rapidly transforming the working world. According to Microsoft's 2023 Work Trend Index, 82 percent of workforce leaders say their employees ...

Technology has long had an impact on blue-collar workers, automating many manufacturing jobs. Now, with the advent of ChatGPT and generative AI, knowledge workers are anxious about the future of their ...

When knowledge workers are treated like machines, memory becomes fragmented—and insight gets lost in the shuffle. Unsplash+ Did you know you’re part of a vast cognitive experiment? One that tests the ...