Can a $20 credit make up for hours of lost productivity? Or does Verizon need to do better?

Follow these steps to claim your credit safely and effectively.

Now that service has been restored after the January 14 outage, Verizon's offering a $20 credit to its customers to make up for the loss in service.

Add Yahoo as a preferred source to see more of our stories on Google. Verizon is offering a credit to "provide relief" to those impacted by a seven-hour service interruption. The company announced ...

The outage lasted roughly hours, affecting more than 1.5 million U.S. Verizon mobile users. Now the company is offering a credit.