There has been a lot of talk about Facebook’s new Messenger bots — but how and why do you actually use them? "Business communication is what a lot of people dread the most,” says Peter Martinazzi, ...

CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Just in time for Super Bowl Sunday, today Domino’s Pizza opened its ...

Facebook has bold ambitions for its Messenger platform, following the announcement of new features, services and the launch of bots—chat-based interfaces designed to simulate human conversation and to ...

Chatible, a bot that randomly connects anonymous Facebook Messenger users, has surpassed 250,000 users since its debut three weeks ago, according to creator Zain Amro. “I created Chatible because I ...

SAN FRANCISCO — You already chat with friends on Facebook Messenger. Now Messenger wants you to chat with businesses and get updates from them, too. That's the future Facebook pitched Tuesday at f8, ...

American Express wants to make it easier for you to keep tabs on your account by bringing purchase notifications to a platform you probably already use: Facebook Messenger. The credit card brand is ...

In the latest event in the Obama administration’s full-scale embrace of social media, the White House announced on Wednesday that the public can now send President Barack Obama a message via Facebook ...