A small business receptionist does much more than greet visitors to your office or direct incoming phone calls. A receptionist often handles deliveries, processes the mail, places outbound calls for ...

Your employees must achieve a number of performance goals before they can expect to be considered for higher level jobs and promotions. Using a performance management system, you can keep track of ...

Setting employee and team performance goals is an essential responsibility for business owners and managers. However, measuring and improving an employee’s performance can be complex and daunting, ...

In his decades-long career in tech journalism, Dennis has written about nearly every type of hardware and software. He was a founding editor of Ziff Davis’ Computer Select in the 1990s, senior ...