Like many other SDRs, Salesforce is a must-have tool that I use daily in my efforts to track and manage my pipeline and keep everything neat and organized. But I wasn't always so proficient at it.

New framework helps organizations evaluate data, automation, permissions, integrations, governance, testing and ROI ...

A look at the Salesforce Certifications that will help make you more marketable and better paid, as well as information on training and costs. Editor's Note: This article has been updated on May 16, ...

The pre-packaged customer service agent can be deployed across channels to autonomously resolve customer issues $2 at a time. Salesforce today announced Agentforce Help Agent, a new pre-packaged ...

Salesforce adds purpose-built job ready agents to Salesforce as part of a move to support long-horizon tasks in the enterprise.