At its TrailblazerDX developer conference, Salesforce unveiled the Salesforce Platform for Slack. It includes an Apex SDK for app-building and connections to the company's Flow low-code platform to ...

Salesforce admins and developers can now build, customize, and embed AI across every Salesforce app and workflow, including Einstein Copilot Einstein 1 Studio is deeply integrated with Data Cloud, ...

Execs say DIY OpenAI connections risked pushing CRM data past the ‘trust boundary’ Salesforce users running Agentforce with ...

Mike Ricciuti joined CNET in 1996. He is now CNET News' Boston-based executive editor and east coast bureau chief, serving as department editor for business technology and software covered by CNET ...

Salesforce on Wednesday laid out the roadmap for a series of tools it's adding to its platform over the next year for low-code development. As digital capabilities become integral for businesses, ...

Salesforce‘s CRM Agentforce, which combines AI agents, humans, applications and enterprise data, uses LLM to build, deploy ...

Customer relationship management (CRM) applications have moved beyond being tactical tools for managing sales to become the primary means through which many organizations manage customer experience.

This week during its TrailblazerDX 2022 conference, Salesforce announced a new set of low-code developer tools and integrations intended to bring Slack and Salesforce’s broader software portfolio ...

Salesforce and Amazon Web Services (AWS) have announced a “strategic partnership” that they say will make it easier for developers to make applications that harness the cloud provider’s services and ...