Kathryn Franklin, receptionist at Health Care Access, waits for patients at the clinic Friday. At right is Executive Director Shelly Wakeman. The center recently implemented a same-day appointment ...

Long waits, frustrated patients, and overburdened staff—these scenarios plague clinics without efficient scheduling systems. Running a clinic demands more than just good healthcare; managing patient ...

It may not sound as sexy as digestible sensors to for medication adherence or using telemedicine to save people unnecessary trips to the emergency room, but online self scheduling of physician ...

Consumers can get same-day service in nearly every industry, but that kind of prompt action has not always been available in healthcare outside of emergencies. That’s changing with the growth of ...

A method performed with a patient scheduling system by processing circuitry in a scheduling server located across a first connection to the Internet from a healthcare provider to forecast time of ...

A program that automates patient schedules has made a difference for one Massachusetts multispecialty practice. Last year, Valley Medical Group, an 86-physician practice in Amherst, adopted an ...

Baptist Health Care has combined two strategies – revenue cycle automation and patient engagement – to attract and retain patients in a competitive Florida market. Two of the largest competitors for ...

Health system UAB Medicine, with its flagship 1,157-bed UAB Hospital on the University of Alabama at Birmingham campus, needed to solve what it called “the patient access paradox” – where patients are ...

54% of appointments booked online have been for new patients. Technology-driven culture change at Inspira Health Network was the key ingredient to a growth spurt in outpatient activity at the New ...

All care locations in MercyOne Central Iowa’s region, including Des Moines, are continuing to take patient appointments even as the health system struggles with an unspecified IT security breach ...