ServiceNow launched conversational bot technology called Virtual Agent that aims to complete work from conversations and resolve issues for customers and employees via automation. Virtual Agent, which ...

ServiceNow Inc. today introduced Now Assist for Virtual Agent, a chatbot that uses generative artificial intelligence to help workers quickly find business information. The chatbot is rolling out on ...

Configurable in low-code, latest generative AI capability offers fast, more relevant answers in the Virtual Agent chatbot to help increase productivity without adding complexity SANTA CLARA, ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now ServiceNow today announced its latest ...

The information technology workflow management giant ServiceNow Inc. said today it’s expanding its family of Now Assist generative artificial intelligence agents. The new Now Assist in Virtual Agent, ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Today, ServiceNow announced “Now Platform Washington, D.C.”, the latest ...

SANTA CLARA, Calif. - ServiceNow (NYSE: NYSE:NOW), a prominent player in the software industry with a market capitalization ...

ServiceNow is launching a new Virtual Agent integration with Citrix ITSM that aims to automatically resolve virtual application and desktop resets. As virtual infrastructure expands in hybrid work ...

ATLANTA, Oct. 28, 2025 (GLOBE NEWSWIRE) -- AI testing and SaaS leader TestGrid today announced the launch of the first ever testing agent purpose-built for the ServiceNow ecosystem for ServiceNow ...

When COVID-19 hit and Levi shifted to remote work, the IT service desk looked to virtual agents as a way to support employees during the pandemic. Levi Strauss is one of the world's largest apparel ...