You cannot contract out connecting with the customer. But mandated engagement doesn’t particularly work well either. The most fun Starbucks customers and employees actually seem to be having is ...

Starbucks Corporation (NASDAQ ... The company has also increased marketing efforts this year, targeting deeper engagement with new and returning customers. Future store enhancements will include ...

"From bean to cup, it’s the people at Starbucks that make us special," Niccol told shareholders during its annual meeting, explaining that his upcoming plans are solely to enhance the customer ...

He believes that office-based work will boost performance. "Starbucks boosts customer experience with more seating and power outlets" was originally created and published by Verdict Food Service ...