Small-business owners can maintain their customer bases and increase sales by creating proactive customer service plans to keep buyers happy. Just because you're not receiving complaints or returns ...

Individuals entering the workforce expect to be compensated for their labor. While each person will have a unique motivation to work, compensation is a large consideration. Compensation packages vary ...

James Chen, CMT is an expert trader, investment adviser, and global market strategist. David Kindness is a Certified Public Accountant (CPA) and an expert in the fields of financial accounting, ...

Microsoft will work with consumer support advocate GetHuman.com on the creation of new standards for better customer service industrywide. Several companies, including Microsoft and speech recognition ...

Opinions expressed by Entrepreneur contributors are their own. The founding team of every startup is generally concerned with the same few things: product and growth. However, there’s one more thing ...