In business, launching a new technology, process, or system without testing is like flying a plane without checking if it can land. The result? Costly failures, frustrated employees, and operational ...

The new system, which would combine WSF’s current separate ticketing and reservation platforms into one integrated system, ...

Jerry Cao is a UX content strategist at the wireframing and prototyping app UXPin. For advice on how to conduct 30+ different types of usability tests, check out The Guide to Usability Testing.

It doesn’t matter what you call it. Here's the bottom line: you need to test software with its future users. One of the topics that create much confusion in the software world is the difference ...

One of the most important steps toward releasing a new product is to make sure it has high usability. That means it is easy to use and provides the best possible experience for the user. After all, ...

An oncology electronic health record (EHR) was implemented without prior usability testing. Before expanding the system to new clinics, this study was initiated to examine the role of usability ...

All automation projects ideally follow a process that reflects the classic systems engineering V model, whereby a need is identified, which drives requirements. Requirements are analyzed and broken ...

Master the essentials of user acceptance testing. See the steps project managers must follow to validate software with end users. As a project manager and Scrum Master, I view the UAT team as the “fun ...