AI chatbots in healthcare are on the rise as companies roll out AI assistants and consumers turn to tools like ChatGPT to diagnose health-related issues. | Included Health plans to use Dot to nudge ...

All the experts tell us that AI will change everything in our lives and in our businesses. But it’s still early days. However ...

Elevance Health this month rolled out an updated version of its Virtual Assistant tool, which allows users to ask questions about their benefits and get near-instant results.

UnitedHealth Group Incorporated UNH is taking bold steps toward AI-powered virtual assistance, aiming to transform the way members access information, navigate benefits and make healthcare choices. As ...

Cigna unveiled a number of new digital tools on Thursday meant to improve customer experience with its health benefits portal, including a virtual assistant based on generative artificial intelligence ...

Overview: AI chatbots provide 24/7 banking support, delivering instant responses, faster transactions, and improved customer satisfaction.Personalized, data-dri ...

Elevance Health recently expanded access to its AI-powered Virtual Assistant for about 22 million commercial members and ...

Amazon is reportedly set to showcase its new and improved Alexa at a product event February 26. But the more capable voice assistant — which has been teased as “coming soon” for about a year now — ...

"Ava," the Akron Police Department's artificial intelligence virtual assistant, has begun answering non-emergency calls and ...

Call center chief Thor Dunn stands Wednesday at the California Department of Tax and Fee Administration offices in Sacramento. The call center is using a new AI virtual assistant to improve its ...

Some Tesla models now feature Grok, an AI assistant with a controversial track record. Could putting AI in the driver’s seat be a dangerous move?