The US has plenty of casual dining restaurant chains, but some are falling from favor. In 2025, customers have found these ...

A new survey looked at order accuracy, staff courtesy, wait times, and food quality at popular fast-food restaurants. Find out which fast food chains have the worst customer service.

The following are the top 10 full-service restaurants and their scores, according to surveyed consumers: A major factor in ...

Not all Mexican restaurants are built equal. Some have a worse reputation among customers than others, as proven by the reviews for these chains.

It got slaughtered. KFC was named the worst-rated food chain in the country, according to crypto exchange site ChicksX, which analyzed 7.3 million TripAdvisor reviews of 244 restaurant brands. The ...

A London bakery was the subject of an attempt to smear its reputation via a viral video alleging it had terrible customer service—only for the internet to come out on the side of the bakery.

If you work in one of these industries, what's the most entitled thing a customer has said to you or asked you? Maybe you work at a popular restaurant, and they walked in at 7 p.m. on a Saturday ...