Digital beings are coming into parity with the way humans think,” says Chetan Dube, an AI pioneer and the CEO of Quant.

Agentic AI works like a behind-the-scenes service partner—anticipating needs, surfacing context and routing issues ...

Liveops reports that AI significantly transformed the 2025 holiday shopping experience, enhancing speed but highlighting the ...

Businesses are facing challenges in realizing returns on AI investments, as models excel in complex tasks but struggle with ...

SAN FRANCISCO, Jan. 3, 2025 /PRNewswire/ -- Pine AI is an innovative AI assistant designed to manage customer support communications on behalf of consumers (Introduction Video). The platform ...

While there is widespread speculation that AI will drastically reduce customer service headcount, currently only 20% of leaders have reduced agent ...

First look at 2025 holiday shopping shows 78% of consumers used AI for help, yet only 29% say it improved their experience Artificial Intelligence surged throughout the 2025 holiday shopping season, ...

Small businesses are using AI cloning to save $70,000+ per project. Learn how to clone your voice, face, and expertise to ...

Increased adoption of AI in healthcare has the potential to reduce the administrative burden, improve workflows and ...

By Deepa Seetharaman, Supantha Mukherjee and Krystal Hu SAN FRANCISCO/STOCKHOLM, Dec 16 - Last spring, CellarTracker, a ...

After years of experimentation, brokers and carriers are being forced to answer the hardest question yet: where is the return ...