The coming integration could help Amazon's Q reach more business users.

British carrier O2 created Daisy (dAIsy), a chatbot with the personality of a grandma who wants to keep phone scammers on the ...

From personalized shopping to streamlined inventory management, AI is revolutionizing the retail industry by enhancing ...

AI chatbots are reshaping deicision-making and actions, sparking concerns over misinformation, fairness, and empathy.

A recently released report by Kapture CX documents the rise of hybrid customer support. The study shows that customers want ...

For years, customer service has frustrated both businesses and consumers. Long wait times, disjointed communication, and ...

Artificial intelligence-powered chatbots are improving the efficiency, customized services, AI Chatbot, and accessibility of ...

The emergence of ChatGPT and similar AI chatbots has transformed how people interact with technology. Designed by OpenAI, ...

Today’s consumers expect personalized and seamless experiences from the brands they interact with, and Generative AI delivers ...

If 2022 was the birth of AI chatbots as we know it, thanks to OpenAI’s ChatGPT, then by all indications 2025 will see a lot ...

From automating routine tasks to predicting market trends, AI solutions help small businesses operate more efficiently while ...