Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Multi-year agreement includes OSS modernization, extended support for existing platforms, and professional services aimed at strengthening Vivo's operational efficiency and service agility JERSEY CITY ...

Xerox, Cognizant, US Cloud, Salesforce, Cohere and Expel are among the companies to list open positions for channel-related roles.

Nearly a year after launching an investigation into the use of algorithmic pricing software for rental housing in Canada, the ...