A turning point for Rafael Yuste, a neuroscientist at New York's Columbia University, came when his lab discovered it could ...

Intelligent call routing automatically prioritizes high-value or time-sensitive interactions based on business rules or ...

Sens. Tammy Duckworth, Maria Cantwell, Chuck Schumer, and others are asking the FCC to restore a 2024 law to lower ‘predatory ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Ivan Ortiz’s life changed forever when his wife Maddie was involved in a car accident in October, but with the support of the ...

They used fear tactics to basically hypnotize me into handing over all the money I’d worked so hard to earn and save over the ...

The Odessa American is the leading source of local news, information, entertainment and sports for the Permian Basin.

Open Settings and search for Android Auto . Scroll down and turn off Wireless Android Auto toggle. Depending on your phone ...

Mobile's T-Satellite service is that it allows 911 access for everyone, whether you're on T-Mobile, AT&T or Verizon.

Calif., is pushing a "Ban Crypto Corruption Resolution," which advocates for cracking down on the digital asset dealings of ...

Mobile networks including BT EE, VodafoneThree and Virgin Media O2 are to block foreign call centres from impersonating banks ...

Microsoft has announced that it's removing photo support from Phone Link; it's encouraging all users to use File Explorer ...