Carnival Cruise Line saved millions when it cut a popular onboard service, and used those savings to make fan-favorite Guy ...

Some passengers say it's inappropriate to wear a military dress uniform for formal events, but the majority had a completely different answer.

Carnival Cruise Line Brand Ambassador John Heald said that Coca-Cola products are currently available on 14 of the company’s ...

Carnival Cruise Line’s Brand Ambassador John Heald said that Grand Turk is ready to welcome guests back following Hurricane ...

Half the Carnival Cruise Line fleet is now serving Coca-Cola products, but when will the beverages switch on other ships?

With Carnival Vacation Protection trip cancellation, you can get a full refund if you need to cancel for common reasons like ...

To many cruisers, 5:30 or 6 p.m. is the ideal time to eat dinner on a Carnival cruise because of the evening entertainment ...

Carnival's brand ambassador, John Heald, addresses a rude guest's expectation for refunds during hurricane season.

This is why John Heald, Carnival Cruise Line's popular ambassador, recently addressed the issue on his Facebook page, posting a video stating that the new Loyalty Program is not yet final.

As the voice of Carnival Cruise Line on social media, Brand Ambassador John Heald is used to receiving criticism. It just comes with the territory. Heald responds to hundreds of cruise passenger ...

UK-based Carnival brand ambassador John Heald, who shamed the passengers involved in a rambunctious brawl in a Galveston terminal two Saturdays ago, has also found himself entangled in the Real ID ...

UK-based brand ambassador John Heald, something of a celebrity in cruise circles with 612K Facebook followers, sounded all the way over it in an exasperated post Friday morning.