Phound expands its platform with broadcast messaging, vCon-based CRM sync, smart meeting controls, and enhanced recording tools.

The customer journey analytics market could be an $83 billion industry in just seven years, SkyQuest Technology Consulting Predicts.

CRM failures often stem from selecting platforms misaligned with core business needs, making it essential to understand a CRM's origin and foundational design before choosing.

Don't let short-term savings chip away at the experiences that keep customers loyal.

Riskified, a provider of e-commerce fraud prevention and risk intelligence, has partnered with HUMAN Security, a cybersecurity company, to help merchants win and grow safely via emerging agentic ...

Sprout Social, a provider of cloud-based social media management software, today introduced a wave of features and partnerships, including TikTok Listening, expanded Bluesky publishing and reporting, ...

Upland Software, a provider of knowledge and content management software, has made its RightAnswers available in AWS Marketplace, a digital catalog with thousands of software listings that run on ...

Press Ganey Forsta's new Diaries integration brings focus groups, interviews, and ethnographic research together.

BlueSnap, providers of a payment orchestration platform, has partnered with Commerce to deliver a B2B payments and AR automation solution for BigCommerce B2B Edition.

As AI tools reshape teacher preparation, a growing number of educators are turning to virtual simulations and adaptive platforms to meet certification demands, especially in underserved areas.

The Adauris acquisition accelerates Landbase's inbound roadmap with new signal-driven publishing capabilities that unify outbound and inbound in a single GTM platform.

Certinia's Summer '25 Release includes advanced AI to uncover opportunities to improve customer success teams.