In 2025, 47.9% of companies used the contact center platform as the primary interface for agents, and 43.2% used the CRM ...

Rural hospitals are overcoming fears of artificial intelligence and adopting tools that integrate with electronic health ...

Discover the leading robotic process automation tools for enterprises in 2025 that enhance digital transformation, reduce costs, and increase efficiency. Learn about RPA software features and pricing ...

Discover the best marketing automation tools for enterprises in 2025 that leverage AI, streamline workflows, and enhance customer engagement. Explore our comprehensive guide to optimize your marketing ...

GeekWire chronicles the Pacific Northwest startup scene. Sign up for our weekly startup newsletter, and check out the GeekWire funding tracker and VC directory. by Taylor Soper on Dec 8, 2025 at 7:19 ...

It’s 11 p.m. on a weeknight. You’re at your desk researching customer relationship management (CRM) solutions for the third time this month. Your sales team is growing, customer information is ...

Good morning. Thank you for joining us today. I'm Mike Spencer. Today's session is going to be focused on providing an update on our customer momentum and customer success. As you heard yesterday on ...

Colleagues seated at a desk in a co-working room. It’s 11 p.m. on a weeknight. You’re at your desk researching customer relationship management (CRM) solutions for the third time this month. Your ...

In today's business communications, AI offers unprecedented opportunities to elevate customer service. The real breakthrough comes when AI empowers human agents rather than replacing them. The ...

Brevo, a customer relationship management company headquartered in Paris, is now a unicorn — a startup valued at more than $1 billion. The startup raised €500 million in fresh equity funding ($583 ...