The Social Security Administration has come under fire for AI phone glitches, long call times and website outages.

"Under the Trump administration, Americans are being forced to deal with hours-long phone wait times," U.S. Sen. Elizabeth ...

Earlier this year, President Donald Trump signed an executive order that will end the practice of paper checks being issued ...

The Social Security Administration will continue to send some paper checks to beneficiaries of the retirement program, ...

The Social Security Administration had planned to eliminate all paper checks by Sept. 30. Now the agency says it will ...

The Social Security Administration quietly corrected a blog post that had asserted that the recent federal budget bill ...

In a significant policy reversal, the Social Security Administration (SSA) has confirmed it will not eliminate paper checks ...

SSA workers say the recent decision to involuntarily reassign 1,000 field office employees to man the 1-800 number flies in ...

According to the Social Security Administration, thanks to new technology, customers could see a faster process over the ...

The Social Security Administration (SSA) has reversed its decision to phase out paper checks, a move that significantly ...

During her remarks in a Senate hearing this week, Senator Elizabeth Warren admonished the Trump administration over their bald-faced lies about public education. Warren stated, "It is disgraceful." ...