Why is Avis asking its customer to pay $1,970 in rental car repairs when someone else wrecked it? Rescue investigates.

Discover key tips on Medicare Advantage plans and how to manage your healthcare needs effectively as you grow older.

Protect yourself from false damage claims with our free printable car rental inspection checklist to use before you drive away.

Expert tips from consumer advocate Michelle Couch-Friedman: How to spot and avoid summer travel scams before one wrecks your trip and wallet.

An Airbnb host bills her vacation rental guest for damage nearly three weeks after checkout. Is that allowed and can Consumer Rescue help?

Fraudulent repair bills aren’t just sent to customers of traditional rental car companies. Heidi Schiller found this out recently after a 24-hour car-sharing experience with Turo. Her vehicle host, ...

Cruise passengers John Harrison and his family recently learned a harsh lesson about Enhanced ID and got denied boarding in the process.

A predatory management company charged these vacation rental guests $1,000 to pay for damage to a mattress they didn't cause. Can we help?

A Frontier Airlines passenger claims his family was denied boarding. Discover the full story and learn about compensation possibilities.

Here's the story of a Celebrity cruise adventure that almost went wrong due to forgotten passports, FedEx mistakes and quick thinking.