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Transform customer and employee service with Zendesk AI Agents—trusted by 200,000+ companies. Deliver fast, personalized support across chat, email, voice, and more.
Zendesk - Wikipedia
Zendesk, Inc. is an American company that provides software-as-a-service (SaaS) products related to customer support, sales, and other customer communications. The company was …
What is Zendesk? How It Works, Features, and Pros & Cons
Mar 4, 2025 · Zendesk is a cloud-based customer service platform that provides businesses with tools to manage support tickets, customer communications, sales pipelines, and engagement …
Zendesk Acquires Unleash to Enhance AI-first Employee Service …
Dec 18, 2025 · Zendesk's acquisition of Unleash puts AI directly in the flow of work, delivering secure, permission-based answers from across company systems so employees get instant …
Customer service software for better CX | Zendesk
Zendesk customer service software unifies conversations, empowers agents with AI, and improves service quality from day one.
What is Zendesk & What is it Used For? + 3 Tips to Get Started
Dec 13, 2024 · Zendesk is a powerful customer service platform that helps businesses manage customer interactions effectively. It offers various tools like CRM, ticketing system, chatbot, …
Complete Guide To Zendesk: What Is Zendesk And How It Works?
Jun 17, 2025 · Streamline ticket solving and boost team efficiency with Zendesk Suite. Discover what is Zendesk used for and how it enhances customer support.
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Zendesk Unveils an Array of New Solutions to Revolutionise CX
Mar 28, 2025 · Zendesk recently unveiled its Zendesk Resolution Platform at its annual Relate conference, aimed at transforming customer service with advanced AI tools and integrations. …
Zendesk Acquires Unleash for Generative AI, RAG Knowledge Search
4 days ago · Zendesk is betting that unified enterprise search will unlock the next wave of AI-powered employee support. The company announced on Dec. 18, 2025, that it acquired …