Find out how to file an insurance claim to get compensation if your insured USPS package was lost, damaged, or had broken or missing pieces.

If you're dealing with a lost package or mailpiece, USPS can help with a Missing Mail Search. Learn how to find lost mail, file claims, and request refunds.

You can file a domestic claim online at www.usps.com/domestic-claims for packages covered by USPS insurance as described in the “Insurance Availability” section.

Lost international packages, lost international mail, missing international package contents, and damaged international boxes can be eligible for reimbursement. You can create a claims case …

Learn how to request a refund for USPS service fees and postage for mail sent within the US. See what services you can get refunds for (like Click-N-Ship and Priority Mail Express), which …

For general information, how-to steps, or to learn more about USPS products and services, check our FAQs. The most common questions have to do with tracking packages or delayed delivery.

USPS.com® - USPS Tracking®

Roll over the Help drop down menu and click “File a Claim”. On the next page, read the tips and information so you can gather all the information you’ll need for your claim. Then, click “Start …

If you're going out of town for 30 days or less, you can submit a USPS Hold Mail request online. We'll keep your mail safely at your local Post Office ™ location until you return.

Disclaimer: USPS® cannot guarantee that the address shown here is the actual location of the business. Please verify the address before sending your mail. If more than one address …